Frequently Asked Questions
Everything you need to know about shopping with Aprolo
How long does shipping take?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-21 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please contact our support team to initiate a return and receive a prepaid shipping label.
How can I track my order?
Once your order ships, you will receive an email notification containing a tracking number and a link to our tracking portal to monitor your package's progress.
What payment methods do you accept?
Aprolo accepts all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.
Are your products covered by a warranty?
Yes, all Aprolo products come with a standard one-year manufacturer's warranty that covers defects in materials and workmanship under normal use.
Can I change or cancel my order after it's placed?
Orders are processed quickly to ensure fast delivery. You can change or cancel your order within 2 hours of placement by contacting our customer service team via live chat or email.